Support
We're here to help.
Questions about your report, connecting Salesforce, or your account? We typically respond within one business day.
Email Support
support@getspendready.com
Response within 1 business day. Include your account email and a description of the issue.
Send an emailHours
Monday–Friday, 8am–8pm Central. P0 incidents (OAuth broken, reports not delivering) get best-effort response within a few hours, any day.
What to include
Your account email, which Salesforce org is connected (My Domain URL), and what you expected vs. what happened.
Connection issues?
Try disconnecting and reconnecting from Settings. If it persists, email us with your org's My Domain URL.
Common questions
My report didn't arrive — what should I check?
Check your spam folder first. Reports are sent from reports@getspendready.com. If it's not there, log in and check if your connection is active under Settings.
How do I disconnect my Salesforce org?
Go to Settings → Connected Orgs → Disconnect. This immediately revokes SpendReady's access token in Salesforce.
Can I add more email recipients to my report?
Yes — go to Schedule → your connected org → Additional recipients. You can add up to 5 additional emails per org (any tier). The account owner's email always receives the report.
How do I cancel my subscription?
You can cancel from your account dashboard at any time. If you run into trouble, email support@getspendready.com and we'll help within one business day. No long-term contracts.